At ORED Production Pte Ltd (“ORED,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and products.
- Information We Collect
When you use our website or services, we may collect:- Personal Information: name, email, phone number, billing/shipping address.
- Account Information: login details (if you register for an account).
- Transaction Data: payment details (processed securely through our payment providers), order history.
- Technical Data: IP address, browser type, device information, browsing behavior on our website.
- Communications: information from inquiries, emails, or support requests.
- How We Use Your Information
We process your personal data to:- Fulfill and deliver your orders.
- Provide customer support and respond to inquiries.
- Send updates, promotions, and marketing communications (with your consent).
- Improve our website functionality and customer experience.
- Comply with applicable legal obligations.
- Sharing of Information
We do not sell or rent your personal information. We may share data with:- Service providers: delivery partners, payment gateways, and IT vendors to process your orders.
- Regulatory authorities: when required by law or to protect our legal rights.
- Business transfers: in the event of a merger, acquisition, or sale of company assets.
- Data Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
- Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:- Improve site performance.
- Personalize user experience.
- Analyze website traffic and trends.
- Your Rights
You have the right to:- Access, correct, or update your personal information.
- Request deletion of your personal data (subject to legal retention requirements).
- Opt-out of marketing emails at any time.
- Withdraw consent for data processing (where applicable).
- Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
- Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.
- Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Ored Production Pte Ltd
Address: Cititech Industrial Building, #03-02, Singapore 389838
Email: oredproduction@singnet.com.sg
Tel: +65 9363 5762
